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Help & FAQs

Find quick answers to common questions about FlexiDek™ covers, installation, delivery, and product features.

Frequently Asked Questions

Fitment & Compatibility

Does FlexiDek™ fit my bakkie model?

FlexiDek™ is available for the Next‑Gen Ford Ranger Double Cab, 2022 and newer. We are evaluating additional models. Please add your vehicle on the request form so we can prioritise future rollouts.

Will it fit with my sports bar / styling bar?

Yes, FlexiDek™ is compatible with most sports bars and styling bars.

Can I still use my tailgate normally?

Yes. The lid works with your tailgate, not against it. Open and close as usual, no interference.

Does it work with bed liners and bin mats?

Yes, it works with most factory spray‑in liners. Some drop‑in liners may need minor trimming at the clamp areas. If you are unsure, send us a photo of your liner for confirmation.

Can it be colour matched to my vehicle?

Our current finish is in a premium black for maximum UV stability. Colour options are under review.

Installation & Use

Do I need to drill into my bakkie to install it?

No. FlexiDek™ uses existing factory mounting points, so there’s no drilling or modifications required. Your vehicle remains completely intact, helping preserve both your warranty and resale value.

How long does installation take?

Professional installers can have it fitted in about 10 minutes, while first-time installations typically take around 30 minutes.

Can I install it by myself?

Yes, you can install it on your own. Having someone help with alignment can make the job easier, but it’s not necessary.

What tools are needed?

You need a phillips head screwdriver, 10mm and 13mm spanner. That's it.

Can I remove it when I need extra bin space?

Yes. FlexiDek™ removes in seconds, restoring full use of your load bin for oversized cargo like couches or dirt bikes. Reinstall it just as quickly when needed.

With the lid removed, you also have full access to your load bin, making it easy to clean thoroughly when needed. The panels are compact enough to be conveniently stored in your garage, in the load bin, or inside the vehicle behind the seats.

Access and Security

How does the locking system work?

Simply close the tailgate and the lid locks automatically. There are no separate keys or external latches. On compatible Rangers with central locking, Flexidek™ locks and unlocks with your vehicle remote.

Can I still access the full load bin?

Yes. The dual opening lets you load from the front or back, and you can remove the lid completely to eliminate any height restrictions.

Will my load bin stay dry in wet conditions?

FlexiDek™ is designed to keep your load bin dry in rain and everyday conditions. Its overlapping panels and sealing system help keep out water, even in wind-driven rain.

In more extreme conditions — such as direct high-pressure washing at the seals — a small amount of water may enter.

Is it safe for carrying expensive tools or gear?

FlexiDek™ keeps your cargo out of sight, reducing the risk of opportunistic theft and supporting insurance requirements for concealed items.

Its solid, rigid construction is highly tamper-resistant and acts as a strong deterrent. While no system is completely theft-proof, any forced entry would result in visible damage, helping support insurance claims.

Racks and Accessories

Can I add accessories to the lid?

Yes. The aluminium side rails feature a built-in channel that works with bolts and nuts for easy accessory mounting. This plug-and-play system lets you securely attach racks, brackets, or other gear without drilling or modifying the lid.

Can I stand on the lid?

No. FlexiDek™ is not designed as a walking surface and is not rated to support body weight or rooftop tents.

Similar to the bonnet of your vehicle, it may not break under load — but standing on it can cause deformation or damage. Avoid standing or applying concentrated point loads to the lid.

Materials and Care

What is FlexiDek™ made of?

FlexiDek™ is made from a high-performance, automotive-grade polymer commonly used in exterior vehicle applications.

It is engineered to withstand harsh environments, with excellent UV resistance, colour stability, and impact resilience across a wide range of temperatures.

Is it heavy?

FlexiDek™ weighs less than 25 kg in total, with each panel coming in at around 8 kg — making it light and easy to lift and handle.

Its low weight means minimal impact on your vehicle’s load capacity, ride quality, and off-road performance. The panels can typically be removed by one person, allowing you to quickly regain full use of your load bin when needed.

FlexiDek™’s rigid, fixed profile helps manage airflow over the vehicle, which can help improve aerodynamic efficiency compared to an open load bin.

How do I clean and maintain it?

Wash with car shampoo and water. Avoid harsh solvents or abrasive pads. Keep the seals clean and, if needed, apply a silicone-free rubber care product sparingly. Do not use petroleum-based dressings on the seals.

Will the colour fade in the sun?

ASA resists UV ageing significantly better than ABS. Normal care and cleaning will keep the finish looking sharp for years.

Orders, Delivery and Returns

How long does delivery take?

Delivery typically takes 5 to 8 working days within South Africa. Once your order has been dispatched, you will receive tracking details to monitor its progress.

What is the return policy?

We offer a 14-day change-of-mind return policy. To be eligible, the product must be in resellable condition and returned with its original packaging to ensure safe transport.

Our team will guide you through a simple, hassle-free process.

Can I buy replacement parts?

Yes. Individual FlexiDek™ components are available as replacement parts, so parts can be supplied as needed. Contact our support team with your order number, and we’ll assist you.

Warranty and Support

Is there a warranty?

Yes. FlexiDek™ is backed by a 2-year manufacturer’s warranty covering defects in materials and workmanship. Full warranty terms and coverage details are provided with your unit.

How do I get help?

Live chat on the site during business hours; email support for after‑hours queries. Share photos or short clips for the fastest resolution.